Who we are
At Eclipse Mental Wellness, we believe in providing a safe and non-judgmental space for our patients to share their concerns. We take the time to get to know each patient and their unique needs, rather than treating them like just a number. Our practice offers virtual appointments in the evenings and weekends to ensure that our patients have access to healthcare that fits their busy schedules. Contact us today to schedule an appointment and take the first step towards improving your mental health.
About
Our Team
I am a board certified Psychiatric Mental Health Nurse Practitioner with a passion for helping my clients overcome obstacles that are standing in the way of their best life.
My career began in 2012 when I first became a nurse, and throughout the years whether I worked with clients in an office setting, a nursing home, a crisis center, or even the emergency department, I could see what a difference it makes when we feel heard, listened to, and respected.
When we feel that the person we are trusting with our care is competent, transparent, and non-judgmental open communication becomes easy, and when we feel like we have an active say in our treatment, we feel empowered to make lasting change.
Whether you are struggling with a transition, stress, mood, focus, or another concern, let's work together for a safe and evidence-based solution that works for you.
Stephanie Lastra, PMHNP
Our Services
1
Diagnostic Psychiatric Evaluation
This is a longer appointment (60-90 minutes) where we will review the issues that you are experiencing, as well as your past history in order to formulate a new treatment plan. This is the appointment used for new patient intakes.
2
Standard Follow up
These follow-ups typically last 30-40 minutes where we can review medication progress, as well as utilize brief psychotherapy to build coping strategies and skills. Preferred follow up for patients with multiple, or more complex concerns
3
Brief Follow-Up
This is a brief "check-in" for patients who are stable, doing well and just looking to refill current medications with no changes. Appts typically last 10-15 minutes.
Insurance
We participate with the following insurances
Aetna
Cigna
United Health Care
BCBS of NC
BCBS of Massachusetts (Virtual Network)
Oscar
Oxford
Insurance and payments claims are processed through Headway, a third party biller. As a patient of Eclipse, you will be directed to register through Headway to check insurance coverage, collect co-pays, etc
Practice Policies
Billing
Payments to Eclipse Mental Wellness are facilitated through Headway, a third-party billing company. Headway performs insurance benefits, however we recommend that all existing and potential patients call their insurance provider to verify coverage prior to receiving services as there are many different plans available among insurance companies and benefits could vary.
We accept patients who are out-of-network as well as self-pay. For both of these patient types payment is due at time of service, and we can provide the patient with a super bill to submit for out-of-network reimbursement.
Appointments
Appointment "no shows", as well as appointments cancelled last minute (within 24 hours) may be subject to a $50 fee that is an out-of pocket cost not covered by insurance. Patients with excessive missed appointments may be subject to discharge from the practice.
Medication
It is strongly encouraged that all medications are refilled during scheduled follow-ups, and we recommend that follow-up appointments be made whenever possible during your appointments to ensure that you have enough medication to last you until your next visit. We understand, however that sometimes this is not possible due to planned trips, illness, etc and therefore we require 72 hours notice for medication refills outside of appointments.
During your appointment, part of your treatment plan could consist of contacting your provider between appointments to make a medication adjustment. This is something that would be discussed ahead of time and is a planned occurrence. For other requests to add/stop/change a medication we require a scheduled appointment to allow the time and attention needed to evaluate for appropriate treatment recommendations.
Controlled Medications
Current Federal and State laws allow patients to access mental health care virtually to receive controlled substances (such as ADHD medications) without an in-person appointment due to a federal waiver instituted temporarily during the Covid-19 pandemic. This waiver is set to expire near the end of 2024, and this may mean that virtual clients will be unable to receive ADHD medications after that time. Should this be the case, Eclipse can help facilitate a referral to another, in-person provider.
Eclipse uses stimulant medications (such as Adderall, Vyvanse, etc) for treatment of conditions such as ADHD. We can initiate a diagnostic evaluation to assess for these conditions, however if patients have received this testing or evaluation in the past records can be sent to Eclipse for review. Patients receiving this medication understand that they may be required to have random urine drug screening submitted, and may require medical clearance if they have cardiac risk factors such as hypertension, known heart condition, etc
Eclipse does not prescribe long-term benzodiazepines (Ativan, Xanax, Valium) for chronic conditions. These medications are only prescribed by our providers for short-term use (flight anxiety, grief response, etc).
Discharge from Services
Optimal mental health care is dependent on a provider-client relationship built on mutual trust and respect. Due to this, Eclipse does not tolerate threats, verbal abuse, or other similar actions and behaviors and our policy is immediate discharge from the practice.
Questions? Get in touch and we would be happy to answer
